How many of you are in the service business? Personally, I think marketing services is harder than products simply because you can't see services or predict if the business produces as well as it did for other customers. For example, a Web design shop provides the service of creating Web sites. While the shop may have created a successful site for client ABC, it will not repeat the same for XYZ, as no two projects are alike. Readers offer ways to promote services.

The new challenge comes from a reader who struggles with price quotes. Between you and me, I run into this problem in spite of the available resources. Do you know the magic trick to figuring out pricing? Or is something related to business, marketing or writing bugging you? Let us help you. Your name won't be published, if you prefer. Heck, you don't have to give your name or any other info — just ask your question. With this newsletter, it's holiday season every month, as we award a prize to the winner of the drawing for a pair of cool Garmin Rino 100 MP3 GPS. The only way to enter is to submit your questions, answers and feedback.

As always, I value hearing from you. You can reach me through meryl.net or complete the feedback form. Happy Holidays, Merry Christmas, Happy Hanukkah, Happy Kwanzaa, Happy Boxing Day! Happy New Year! If I missed anything, please enlighten me. I know that Ramadan was over early and I can't find the appropriate greeting for Omisoka. Whatever you celebrate, I hope it's all you wish it to be. See you in birthday month ... er, January.