September 2010 Issue 21  
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Business in the Cloud: What Every Business Needs to Know About Cloud Computing
by Michael H. Hugos and Derek Hulitzky

CIO Best Practices: Enabling Strategic Value with Information Technology (Wiley and SAS Business Series)
by Joseph P. Stenzel, Gary Cokins, Karl D. Schubert, and Michael H. Hugos

The CIO Edge: Seven Leadership Skills You Need to Drive Results
by Graham Waller, Karen Rubenstrunk, and George Hallenbeck

Data Mining: A Knowledge Discovery Approach
by Krzysztof J. Cios, Witold Pedrycz, Roman W. Swiniarski, and Lukasz Andrzej Kurgan

Managed Evolution: A Strategy for Very Large Information Systems
by Stephan Murer, Bruno Bonati, and Frank J. Furrer

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Issue 21
September 2010

Issue 20
July 2010

Issue 19
March 2010


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Cloud Computing: A Soup to Nuts Perspective

The importance of integrating four architectures

Connected Digest interviews Bob Deutsche of Intel

Don't let all the confusion surrounding the darling of IT—cloud computing—cloud your organization's ability to do it right. To be successful, you need to consider how several components link to each other to support a cloud framework effectively. 

In the following interview, Bob Deutsche of Intel explains the complexity of cloud computing and the necessity to involve the data center, client, and Telco frameworks for a successful implementation.


Clearing away the murky facts of cloud computing

Cloud computing is hot, hot, hot. Unfortunately, these types of complex systems lead to more fiction than fact. At its core, cloud computing is less about technology than other things. Get the information straight before embarking on a cloud project, by reading this issue's feature story.

A manager struggles with motivating employees to be more proactive in following up with customers, and it's affecting projects. Help the manager light a fire under his employees. With the world going paperless, a reader wonders whether business cards still have a place in our digital age. See what readers think.

We appreciate everyone who takes the time to fill out the short feedback form. We read every single bit of feedback you submit.

Thanks for reading!

Meryl K. Evans
Editor,
Connected Digest

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Cloud Computing: Considerations and Next Steps 

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This Issue's Dilemma

How do I light a fire under employees?

We have almost 30 employees. As a manager, I see a problem with our sense of urgency when it comes to following up with clients. Little things are starting to concern me. For example, rather than pick up the phone and call clients, we e-mail them and wait for a response.

This means that issues and projects stay open much longer than necessary. Not to mention what it does for our customer service record. How do I light a fire under my staff? Should I institute contests, provide training, monitor e-mails? Can readers help?

— Searching for sparks


Can You Help? Share your experience.


Last Issue's Dilemma

Should I bother carding folks — to share contact information?

I believe people are using printed business cards less than in the past. People throw the cards away, put the contact information on their cell phones or exchange digital cards. I've yet to find an application that works with all devices that everyone has for exchanging digital cards. Should I quit using business cards and push people to add my information on their cell phones? Or look into a digital business card? Or keep carding?

— Drowning in cards  Read the best advice from readers.

Take Back Control of Your Consulting Relationships
Who is running the place -- management or the consultants?
by Gordon Perchthold - Finextra

When Failure Is Intolerable
Three scenarios when it is not a good thing to fail
by Scott D. Anthony - Bloomberg BusinessWeek


Ten of the World's Funniest Tech Videos
This is one virtual world tour you won't want to miss.
by JR Raphael - IT World

How to Reduce and Manage Job and Workplace Stress
Coping with challenges on the job
from HelpGuide.org


Colocation, Colocation, Colocation
The role of the neutral data center in 21st-century trading
by Robin Manicom - Bob's Guide

Ten Tips to Secure Your Enterprise
Are you measuring the right things for your e-services?
by Don Reisinger - CIO Insight


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