March 2010 Issue 19  
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8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
by Susan Cramm

Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company—and Revolutionized an Industry
by Marc Benioff and Carlye Adler

Enterprise 2.0: New Collaborative Tools for Your Organization's Toughest Challenges
by Andrew McAfee

IT Savvy: What Top Executives Must Know to Go from Pain to Gain
by Peter Weill and Jeanne W. Ros

Real Business of IT: How CIOs Create and Communicate Value
by Richard Hunter and George Westerman

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Redefining Big Server Platforms

The next-generation Intel® Xeon® processor 7500 series

Connected Digest interviews Matt Kmiecik of Intel

If your IT department is like most, you’re probably coping with budget cuts and looking everywhere for cost savings. But sometimes you have to spend in order to save. That doesn't sound logical, but it's true -- especially when your IT department can invest in a server that provides payback within a predictable number of months. A McKinsey report, Managing IT in a Downturn: Beyond Cost Cutting, says, "Consider the possibility that targeted [IT investments] might generate savings and revenues exceeding what you could save through cost cutting."



Redefining the next-generation processor

Have you heard code name Nehalem-EX floating around? Now it has a real name, and it's ready to meet you. This month's feature story tells you about the new next-generation Intel® Xeon® processor 7500 series with a 20:1 replacement factor.

Many of us have been guilty of telling little white lies to avoid hurting people's feelings when they ask us how they did on a presentation or an assignment. A reader wants to know if it's a good idea to lie to save feelings. What say you? It looks like the flu is finally moving on, but what about the next time something goes around? Readers share advice on how to get sick coworkers to stay home and away from the office.

We want to keep the newsletter valuable to you. We appreciate your time in completing the one-minute reader survey. Let us know what you think. We read every single response.

Thanks for reading!

Meryl K. Evans
Editor, Connected Digest

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This Issue's Dilemma

Do 'little white lies' hurt?

Various research articles show that the average person lies at least once a day. So when someone asks you a question that requires a painful answer, what do you do? These questions can be along the lines of: How am I doing in my job? What do you think of my performance as a manager? How did I do in my presentation?

Do you typically spare people the pain and tell them a "little white lie?" Or do you tell them the truth? And if you do, are you skilled at packaging and conveying that painful truth in a digestible way or are you blunt? — Battling conscience


Can You Help? Share your experience.


Last Issue's Dilemma
Hack! Cough! Wheeze! How do you get coworkers to stay home?

If the swine flu taught us anything, it was to stay home when you're sick or the illness will spread.

Thankfully, this flu hasn't become a pandemic yet. But what if it does? Many coworkers come into work no matter how lousy they feel. I understand because no one wants to lose pay, especially in the days of lowered benefits.

With the threat of the flu still out there, should we ask the boss to talk to a coworker who obviously should have stayed home?

— Germaphobe            Read the best advice from readers.

Reducing Stress in the Workplace Saves Dollars and Lives
Workplace wellness programs: essential to maintain health
by John M. Kennedy - ManageSmarter

How to Keep Good Employees in a Bad Economy
High-impact performers are in demand -- now more than ever
by Marshall Goldsmith - Harvard Business Review


10 Principles for Successful Work-Life Balance
How to avoid living life in the hamster wheel of "busyness as usual"
by Mike Hawkins - CIO Insight

New Job, Same Company: What's an IT Leader To Do?
What if you don't lose your job, but your job changes on you?
by Jim Anderson - The Accidental IT Leader


The Age of Customer Capitalism
Time to start a new era of customer-driven capitalism
by Roger Martin - Harvard Business Review

Seven Social Media Behaviors that Won't Win You Customers
How using social media makes a big difference in how customers respond
by Valeria Maltoni - ConversationAgent


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