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Customer Relationship Strategies • Business Process Management • Enterprise Content Management

June 6, 2007 - Issue 6.11 Submit an Article Tell a Friend

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Origins of GEEK The Paperless Board Book ... Ten Emerging Technology Flopperoos How to Become a Change Leader How B2B Purchasers Really Buy Expert Access Contributor and Best-Selling Author, Jeff Thull, Keynote Speaker at the SLAM 2007 Conference Sales, Licensing, Alliances & Marketing for Executive and Managers of Software Companies. Focused entirely on the hottest market opportunities, best business practices and latest technology for maximizing success in the software business.

 

Alexander Consulting, LLP AMR Research Dr. Jon Anton Basex BDM News Maureen Blanford Jeanne Bliss JoAnna Brandi & Company Capital Source Partners Brian Carroll CIOview Louis Columbus Ron Crabtree Kevin Craine CustomerThink Doculabs Meryl K. Evans Marsha Friedman Fujitsu Consulting Nettie Hartsock Casey Hibbard InfoTrends/CAP Ventures Intelliseek InternetVIZ Michael Kaselnak Market Wire Nielsen BuzzMetrics Lisa Nirell Anthony Parinello Bill Porter, Porter Research Skip Press Rafferty Consulting Group Realtimepublishers.com Ries & Ries James Robertson David Meerman Scott Search Security Shaun Smith Software Business Dave Stein Technology Evaluation.Com Jeff Thull John I. Todor, PhD Steven Van Yoder The VAR-City Lou Washington Dale Wolf, SGME [Full Expert Directory ]

 

Featuring ... Nettie Hartsock

Question: “I know I need to be listening to the market to make my product decisions, but my company doesn’t seem interested in market research. How can I justify spending big bucks for information they don’t seem to value?” Answered by: Steve Johnson, an expert in technology product management for Pragmatic Marketing. “Establish listening posts.”

Find, acquire and retain customers.

The Silent Revolution – Peter Drucker’s Echo The hum is people, not machinery (PDF) by Elizabeth Haas Edersheim – ChangeThis.com   Secrets of Market-Driven Leaders How technology company CEOs create success (and why most fail) (PDF) by Stull, Meyers and Meerman Scott – Pragmatic Marketing   The Revolution Your Customers Want Exceptional service at every chance in every interaction by Louis Columbus, Cincom Systems – CRM Buyer Magazine   P-P-P-P ... Are the Four P’s Still Relevant? Yep! Mix in the four C’s also by Meryl K. Evans – Focus eJournal   General Patton’s Seven Rules of Success Be a disciplined, flexible contrarian and more by Mark Skousen – WorldlyPhilosophers.com   How to Fail in Sales ... with Grace and Brains Oops! Tell us about your failures, please! by Phyllis Roteman - President of The Loyalty Group

Integrate. Automate. Maximize operations for bottom-line results.

Lean Manufacturing and You Why it applies to every process and everyone by Lou Washington - Cincom Systems Master of MIPS   Fish Are the Last to Discover Water! “Floundering” in culture constraints by Dr. Woody Sears, Organization Development Consultant Vilnius, Lithuania   The Art of Managing Your Boss Don’t wait for direction! by Dr. Jane Adler & Dr. Robert Karlsberg - CEO Refesher   Using Compliance to Create a Moment of Truth Comply, comply to make sales fly by Louis Columbus, Senior Analyst, Cincom Manufacturing Business Solutions   Getting IT Jerks and Bullies to Behave Jerkiness can be changed and should be by Edward Cone – CIO Insight

Congratulations to Expert Access Contributor David Meerman Scott on his new book The New Rules of Marketing and PR: How to use news releases, blogs, podcasts, viral marketing and online media to reach your buyers directly

Deliver business-critical information to anyone, anytime, anywhere.

Exposing Slimy Stealth Marketing Buzz is OK; stealth no way! by Ben McConnell and Jackie Huba – CustomerEvangelists Blog   The Proof Is In the Paper The role of dynamic document automation in the insurance industry by Troy Gross, Cincom Document Solutions   The Document Company Commits to Go Paperless Participate where the next generation will be! by Elizabeth Glagowski – The Marketing Xfactor   Are You Using White Papers Properly? Don't write them for the wrong reasons by Ed Gandia - WhitePaperSource.com   Why All Marketers Should Blog Lessons in the essence of marketing by Max Kalehoff – OnlineSpin   Filing for Email Bankruptcy Clear ‘em (except for Expert Access) by Deb Perelmen - Careers

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