February 2007

Issue 28

Forward To A Colleague

Feature

Build Buy-in for Your Compliance Program

Actively seek input early in the process to gain trust

by Bill Koch, Editor, The Compliance Advisor

Many of us have horror stories about being forced to sell things as kids. Whether you sold Girl Scout cookies, magazine subscriptions or even brooms, the thought of having to ask people to buy things from you struck fear deep in your heart.

The memory of that fear may make you wonder how you can possibly sell your compliance program to your coworkers — especially since you understand why they may be nervous about any new program you propose. Most likely, they have been through a major change before (at this bank or another financial institution) and have good reason to be worried.


 

Editorial Corner

The other side of compliance

Trey Sullivan

Many compliance officers spend hours sweating over the details of their compliance program. They often overlook an important factor — how to get buy-in from the people who will implement the program on a daily basis. This month’s feature article provides practical tips on how to build trust and gain acceptance for all your compliance efforts.

Last month, we asked which specific areas of compliance you plan to address in 2007. Read what your peers have to say: BSA compliance is still at the top of the list, but other regulations also keep you up at night. This month, we ask how you sell the benefits of online training. Do you tout the cost savings or the ability to standardize your compliance program? We need your best advice.

To keep this newsletter’s material relevant to you, we invite you to be actively involved. Please send ideas for articles you’d like to see, and let us know if we are covering topics relevant to the issues your institution faces. Take our brief reader survey for a chance to win an Apple iPod™.

If you would like to unsubscribe from this newsletter, please click on link at the bottom of the page.
 

Spotlight

Compliance Solutions for the Wire Room

The wire transfer process often requires several steps, employees and systems. Learn how a new solution streamlines your wire room processes, while providing detailed reports for auditors and regulators.

More details
 

Reader Survey

Complete our 1-minute reader survey and you could win an Apple iPod.


 

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Publications

ABA Banking Journal Online

Bank Director

BAI Banking Strategies Magazine

Bank Systems & Technology

Bank Technology News

Credit Union Journal Daily

Credit Union Times

Institutional Investor Magazine
 

Resources

USA PATRIOT Act
(Full Text PDF)


 

Associations

America’s Community Bankers

American Association of Bank Directors (AABD)

American Bankers Association

[ More ... ]
 

Archive

Issue 27

[MORE]

Complimentary White Paper

Keys to a Successful BSA Program
Start at the top and work down to gain cooperation for compliance

BSA compliance is not just a regulatory requirement. It plays a critical role in protecting your financial institution and customers.

How do you get cooperation for your program? How can you overcome the inevitable resistance to change? Register to read our white paper to learn more about getting the buy-in you need to implement your compliance program.

to read this complimentary white paper.


 

What's Your Best Advice?

Last Issue's Dilemma:

What compliance areas should I focus on in 2007?

As we start another year at our bank, I want to ensure our compliance program addresses our specific risk areas. Not much has changed at our bank or with our customer base, but it’s a good time to revisit the last risk assessment.

As I do that, I want to make sure I consider the big picture. Are there new or changing regulations I should include in my compliance efforts? Should I be concerned about new FFIEC guidance or changes to the Bank Secrecy Act?

What are other institutions doing differently this year?

— Mike Pomato, Compliance Officer

Read the best advice from readers.
 


This Issue's Dilemma:

How can I prove online training saves money?

Our bank recently bought three branch offices from another local bank. That means I now have 54 employees at seven branches (in three counties) to keep up to speed on compliance.

In my head, I have the perfect solution. I want to purchase online training. It would free up my time to tend to bigger compliance matters — and ensure consistent training in all branches.

The only problem is: It’s a big expense. Sure, it’s less expensive than other types of training, but I’m nervous about justifying it for our board of directors. We haven’t run into any problems with federal regulators yet. The board might assume we’re doing fine. Why spend money to fix something that isn’t broken?

How have other compliance officers sold their board on the ROI for online training programs? Do you sell the training cost savings or the ability to standardize your compliance training efforts?

— Jessica Kole, Compliance Officer

Can You Help?
Share your experience. You could win an Apple iPod.

Congratulations to this quarter's winner, James J. Stackhaus, audit/compliance Officer from First State Bank.

We were happy to buy this special-edition Red nano from Apple, because $10 of the purchase price goes to a very worthy cause, the Global Fund to fight Aids in Africa. If you’d like to help out as well, here's a link to Apple's special promotion.
 

Fraud and AML Monitoring: Stay ahead of the bad guys

The Pros and Cons of Remote Deposit Capture

What you need to know about this customer-friendly trend

by Chris Costanzo - Bank Director
 

The Trouble with Customers and Their Data

How do you reconcile the cost of data protection?

by Cory Levine - Wall Street and Technology
 

Change Management: Survive and thrive

Why Your Employees Are Losing Motivation

Circle the wagons and build more buy-in for your compliance program

by David Sirota, Louis A. Mischkind and Michael Irwin Meltzer - HBS Working Knowledge
 

Constructive Criticism

Frame your feedback for better results

by Jamie Walters - Inc.
 

Government Regulations: Keep up with your changing environment

How to Spot High-Risk Clients

Know your customer and protect your institution

by Dirk Mohrmann - Bankers Online
 

I Kid You Not

Few people fail to comply as poorly as these saps

by Bill Singer - Registered Rep
 

 Editorial Team

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