| October 1, 2008 |
Issue 6.11 |
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Feature Story . . .
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Are We Happy Now?
C'mon, clap your
hands!
by Mary Hanna
You've probably
heard advice to smile before making a phone call, and your positive voice will
come through. Corny, but true! Remember those times when you didn't want to go
to a business conference or a team-building exercise? Yet, you went and had a
great time. Plus, you felt revitalized and ready to tackle the next business
problem.
Would you buy from
someone who looks sad and talks negatively? Me neither! What's the message here?
Want business success? Tack on a great attitude, and it'll come! Can't do it?
Let Mary Hanna inspire you. Read Are We Happy Now?
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Editorial Corner . . .
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Editorial Corner
It's the attitude, dude ... Candidate slips … Fleeting attention
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Jack Scharff | You consider doing business with two companies. They're alike in every way on all the factors except one. One company's people smile and sound positively energetic. The other company's reps never smile and stay all business. Which one would win your business? Mary Hanna reminds us the value of happiness in Manna from Hanna.
Most people tend to avoid the debate of religion and politics, but not all of us can escape it. Caught between a donkey and an elephant war? Read advice on how to get yourself out of political debates. Do you work with someone who looks ready to leave even though the meeting just started? Help a reader who wants to know how to work with people who have short attention spans.
As always, thank you for reading PSJ. To help ensure you receive the information you need to take your professional services success to another level, please take a rapid survey, and as a thank you, we enter your name into a drawing for a pair of Garmin Rino 100 MP3 GPS. Happy reading — Jack
If you would like to unsubscribe to this newsletter, please click on link at bottom of page.
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Events/White Papers
. . . |
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2nd Annual Field Workforce Optimization Summit
December 1-3, 2008
JW Marriott
San Francisco, CA
9:00am-5:00pm EDT
Best Practices for Calculating Billable Utilization
To run a successful professional services business, managers must understand how to effectively account for their consulting staff’s productivity.
Download the Calculating Utilization research report to discover expert recommendations for the most effective way to accomplish this goal.
Click Here to Download the Research Report
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What do you think?
Complete our 1-minute reader survey and you could win a PAIR of Garmin Rino 110 MP3 GPS.
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Issue 6.9
September 3, 2008
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Issue 6.8
August 6, 2008
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Issue 6.7
July 14, 2008
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Issue 6.6
June 4, 2008
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Issue 6.5
May 7, 2008
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Issue 6.4
April 10, 2008
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Issue 6.3
March 13, 2008
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Issue 6.2
February 13, 2008
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Issue 6.1
January 17, 2008
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Issue 5.13
December 12, 2007
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Issue 5.12
November 13, 2007
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Issue 5.11
October 30, 2007
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Issue 5.10
October 3, 2007
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Issue 5.9
August 22, 2007
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Issue 5.8
July 16, 2007
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[MORE]
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Complimentary Teleseminar . . . |
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Jim Steffen
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Never Get Everything Done?
Is this happening to you?
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Does your To-Do list seem to grow every day?
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Are you running at a frantic pace and going nowhere?
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Does "fighting fires" delay your main goals?
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Are you losing track of some things?
Get help at a No-charge teleseminar with Dr. Jim Steffen who researched 150 Fortune 500 companies and found the 10 mistakes that anyone can overcome but few people do.
Tuesday, October 28th or Thursday October 30th
Register for this complimentary teleseminar
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What Would You Do? |
Last Issue's Dilemma:
Real politics in the office
I like Obama; my boss prefers McCain. That should be fine, but it’s not. My boss continually chides and ridicules me in front of others for my preference. I think this will affect my future at the company. Should I tell him to keep his opinion to himself? Enter a debate with him on each candidate’s merits? Or agree to disagree and just wait until the election is over?
What do your readers suggest I do?
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This Issue's Dilemma:
Stay tuned!
I
struggle in dealing with my boss because of his short attention span. When we
have one-on-ones or team meetings, he tunes out within a few minutes. I realize
he might have some medical issues so I've tried summing up thoughts, questions
and ideas to keep them short. That works only occasionally.
We
all experience working with people who don't pay attention for long. Should I
bang the table, talk louder, stand up?
How do your readers reach people with short attention spans?
—
Elizabeth
 Can
You Help?
Share your experience. You could win a digital camera.
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Opportunity Management: How to win new business . . . |
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People
Management: Your most valuable asset . . . |
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Personal
Leadership: Self-management insights . . . |
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