July 14, 2007      

Issue 5.8

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 Feature Story . . .

What Trusted Advisors Do that Others Don’t

Discovering what makes the difference

by James A. Alexander, Ed.D.

What are the benefits of trusted advisors? In the professional services industry, a lot of people are talking about the need for turning technical experts into trusted advisors. There is a very good reason for this, as no other role in the organization has more potential impact. My experience is that those who achieve trusted advisor status do the following:


Landmark study from Alexander Consulting

“This is one great piece of groundbreaking research!”

Use the untapped power of your technical experts. Transitioning Technical Experts into Trusted Advisors shows you the way!


 


 Editorial Corner . . .
Trusted advisors ... Winning Webinars ... Unbreakable ceiling

Jack Scharff

Do you have trusted advisors on your staff? After reading this month's feature story, you'll want to have them.

Webinars are a successful marketing tool. Since so many of them exist, what can you do to ensure a winning Webinar? Check out four strategies to help.

You've heard about the glass ceiling, but what about the company ceiling where no one can get promoted? What can a person do in such a situation? Share your thoughts.

The living may be easy, but don't let us get lazy with this newsletter. Tell us what we can do to better meet your needs or what you'd like to see in future issues. As a thank you, we enter your name into a drawing for a pair of Garmin Rinos.

Happy reading — Jack

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  Webinars . . .

Turning Technical Experts into Trusted Advisors



 


  Book Review . . .

Death by PowerPoint

by Michael Flocker

Meryl's Review
 

 


  Reader Survey . . .
What do you think?

Complete our 1-minute reader survey and you could win a PAIR of Garmin Rino 110 MP3 GPS.
 


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  Archives . . .
Issue 5.9
August 14, 2007
Issue 5.7
June 20, 2007
Issue 5.6
May 24, 2007
Issue 5.5
April 19, 2007
Issue 5.4
March 26, 2007
Issue 5.3
February 20, 2007
Issue 5.2
January 23, 2007
Issue 5.1
January 8, 2007
Issue 4.45
December 19, 2006
Issue 4.44
December 8, 2006
Issue 4.43
November 21, 2006

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What Would You Do?
Last Issue's Dilemma:

Throwing Webinars into the marketing pool

I am attempting to use Webinars as a marketing tool for my computer software and networking company. Regarding using this marketing technique, I have more questions than answers. I've just begun to investigate Webinars: the benefits in increasing sales, time and effort involved, and advantages and disadvantages.

As colleagues in the service business, I'd like to tap into your experience. Should I try Webinars? If so, what’s the best way to get prospects to attend — email or phone invitations?

— Jamie, Marketing Manager

Read what our readers had to say!
 


This Issue's Dilemma:

My ceiling isn’t glass — it’s iron

I’ve been passed over for a promotion — again. I’m only five to eight years away from retirement (depending on whether I set off into the sunset at 62 or 65), so maybe I shouldn’t care. But I do.

Several of my colleagues are also frustrated about how no one in our division seems to get a promotion, and they’re not even close to retirement. Should we just stop wishing and keep our heads down? Or is there something we can do to confront management to help nudge us into new positions?

— Josh, company withheld

Can You Help? Share your experience. You could win a digital camera.

 


Opportunity Management: How to win new business . . .
Don't Waste My Time

Control the sales process and use time with real prospects
by Kelley Robertson - WebProNews
 

Eight Powerful B2B Sales Lead Generation Techniques

Grow your sales generation tools arsenal
by M.H. McIntosh - WorkZ
 


People Management: Your most valuable asset . . .
Lessons in Transparency

What a 45-minute intervention can do
by Mark Goulston - FastCompany
 

Address the Most Common Team-Building Problems

Boost team power for long-term results
by Gayle Lantz - WorkMatters
 


Personal Leadership: Self-management insights . . .
Five Sensible Tips for Achieving Work-Life Balance

Start your quest for harmony
by Sara Shay - CIO

 

Ed Koch on Creating a Vision

Gain trust, make things happen and inspire employees
by Ed Koch - Leader's Edge

 

 

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